Can Zendrop help if I've never done dropshipping before?
Yes! Zendrop is designed to help even those with no previous experience in dropshipping. Our tools, resources, and support are tailored to guide beginners through the entire process of setting up and managing a successful online store.
How are the 'winning products' chosen?
Our product specialists hand-pick 'winning products' based on current market trends, demand, and quality. As the #1 Dropshipping App on the market, we use the data we get from the millions of sales that happen on our platform to identify items that have a higher likelihood of success in the dropshipping market
What are order credits, and how do I use them?
Order credits are funds that Zendrop applies to your account for sourcing products. With $200 in order credits, you can cover the costs of your first few sales, effectively making your initial profits risk-free. It’s pretty much free money, and we give you the resources you need to make back your $39 investment in Zendrop PLUS as long as you commit to making it happen.
What’s included in this package offer?
Your Zendrop PLUS offer comes with the following:
- Pre-built online storefront with products
- Shipping and packaging services fulfillment
- Access to Zendrop Academy, Business Community, and Training Resources
- Weekly personalized coaching calls
- Weekly Office Hours
- $200 Order Credits
How is customer service and technical support provided?
Zendrop prides itself on its top-tier customer service. We strive to always be community-first. We understand that things might not go the way we always want them to, so please reach out to our support team should you need assistance.
You can access our support staff by logging into your Zendrop account. Once you’re in the app, open the Chat Messenger located in the bottom right corner of your screen. From here, you can start a chat with our chatbot. If the answer our chatbot gives is insufficient, you can click the “Wait for the team” option that appears to get one of our staff members to help you.
Why are you giving away so much for so little?
Zendrop prides itself on its top-tier customer service. We strive to always be community-first. We understand that things might not go the way we always want them to, so please reach out to our support team should you need assistance.
You can access our support staff by logging into your Zendrop account. Once you’re in the app, open the Chat Messenger located in the bottom right corner of your screen. From here, you can start a chat with our chatbot. If the answer our chatbot gives is insufficient, you can click the “Wait for the team” option that appears to get one of our staff members to help you.
Is this business a one-time purchase or subscription?
The digital store, professional design, winning products, and training to boost your store is bundled into the package as a one-time purchase. That means once you have it, it’s yours to keep forever.
The auto fulfillment, customer management suite, live coaching, and business community are bundled together under a subscription. For a limited time, you can get all of the above for $39 for your first month ($1.33/day), after which the subscription returns to its normal $79/mo price point ($2.66/day).
To help offset that cost, we’re also providing $200 in order credits, so you can make back your investment, completely on us. You just have to put in the work 🙂
Is any prior business or technical knowledge required to use this service?
Of course, having some prior experience with running a business and Shopify would help, but it’s not necessary at all!
We provide learning material as well as live coaching so you can know exactly what to do whenever you get lost.
Can the store be customized to fit specific niches or personal branding?
Of course! We will provide you support to help you access the Shopify store and use it. We'll also give you a step by step video guide on how to access and make changes to your store. However, if you ever need help you can email our customer success team
How many products will I get in my store?
All our stores come pre-implemented with 20+ Products.
How will I be able to use my new business as my own?
Within 24 - 48 Hours after your order is placed, you will receive an email from us with your store login credentials, as well as a FREE tutorial on the next steps to take to make the store all yours!
Can I get a refund if I don't like my Shopify store?
Within 24 - 48 Hours after your order is placed, you will receive an email from us with your store login credentials, as well as a FREE tutorial on the next steps to take to make the store all yours!
What other fees are associated with this?
The only other thing that you have to pay for is hosting for your Shopify store. You will get a 3 day free trial with the store. If you choose to keep it, you will only need to pay $1 a month for the first three months when hosting your website through Shopify. You can cancel at any time and there are no contracts or other hidden fees.
What if I have my own products? Can I add them to my store?
Yes! We have a free step by step tutorial showing you how simple it is to add your own products with just a few clicks.
Do you advertise the store for me?
We do not do any advertising for your store. However, we provide a very in-depth Facebook Ads & TikTok Ads Guide that comes with your Zendrop PLUS membership.
How does the money-back guarantee work?
If you decide that Zendrop PLUS isn't right for you within the first five days of your subscription, simply contact our support team and we'll process a full refund for you, no questions asked.
