Terms And Conditions
Last updated: December 01, 2020
Please read these Terms and Conditions (“Terms”, “Terms and Conditions”) carefully before using the www.zendrop.com website (the “Service”) operated by Consumer Products Innovations (“us”, “we”, or “our”).
Your access to and use of the Service is conditioned upon your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who wish to access or use the Service.
By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you do not have permission to access the Service.
If you wish to purchase any product or service made available through the Service (“Purchase”), you may be asked to supply certain information relevant to your Purchase including, without limitation, your credit card number, the expiration date of your credit card, your billing address, and your shipping information.
You represent and warrant that: (i) you have the legal right to use any credit card(s) or other payment method(s) in connection with any Purchase; and that (ii) the information you supply to us is true, correct and complete.
We reserve the right to refuse or cancel your order at any time for reasons including but not limited to: product or service availability, errors in the description or price of the product or service, error in your order or other reasons.
We reserve the right to refuse or cancel your order if fraud or an unauthorized or illegal transaction is suspected.
Orders placed going to the following countries are subject to additional fees, due to high shipping costs:
- Saudi Arabia
Availability, Errors and Inaccuracies
We are constantly updating product and service offerings on the Service. We may experience delays in updating information on the Service and in our advertising on other web sites. The information found on the Service may contain errors or inaccuracies and may not be complete or current. Products or services may be mispriced, described inaccurately, or unavailable on the Service and we cannot guarantee the accuracy or completeness of any information found on the Service.
We therefore reserve the right to change or update information and to correct errors, inaccuracies, or omissions at any time without prior notice.
Contests, Sweepstakes and Promotions
Some parts of the Service are billed on a subscription basis (“Subscription(s)”). You will be billed in advance on a recurring and periodic basis (“Billing Cycle”). Billing cycles are set either on a monthly or annual basis, depending on the type of subscription plan you select when purchasing a Subscription.
At the end of each Billing Cycle, your Subscription will automatically renew under the exact same conditions unless you cancel it or Consumer Products Innovations cancels it. You may cancel your Subscription renewal either through your online account management page or by contacting Consumer Products Innovations customer support team.
A valid payment method, including credit card, is required to process the payment for your Subscription. You shall provide Consumer Products Innovations with accurate and complete billing information including full name, address, state, zip code, telephone number, and a valid payment method information. By submitting such payment information, you automatically authorize Consumer Products Innovations to charge all Subscription fees incurred through your account to any such payment instruments.
Should automatic billing fail to occur for any reason, Consumer Products Innovations will issue an electronic invoice indicating that you must proceed manually, within a certain deadline date, with the full payment corresponding to the billing period as indicated on the invoice.
Our proprietary Product Sourcing feature will only be accessible for orders that are made by our users’ “end customers”, and will not be accessible to orders placed through “test orders”.
Consumer Products Innovations may, at its sole discretion, offer a Subscription with a free trial for a limited period of time (“Free Trial”).
You may be required to enter your billing information in order to sign up for the Free Trial.
If you do enter your billing information when signing up for the Free Trial, you will not be charged by Consumer Products Innovations until the Free Trial has expired. On the last day of the Free Trial period, unless you cancelled your Subscription, you will be automatically charged the applicable Subscription fees for the type of Subscription you have selected.
At any time and without notice, Consumer Products Innovations reserves the right to (i) modify the terms and conditions of the Free Trial offer, or (ii) cancel such Free Trial offer.
Consumer Products Innovations, in its sole discretion and at any time, may modify the Subscription fees for the Subscriptions. Any Subscription fee change will become effective at the end of the then-current Billing Cycle.
Consumer Products Innovations will provide you with a reasonable prior notice of any change in Subscription fees to give you an opportunity to terminate your Subscription before such change becomes effective.
Your continued use of the Service after the Subscription fee change comes into effect constitutes your agreement to pay the modified Subscription fee amount.
Certain refund requests for Subscriptions may be considered by Consumer Products Innovations on a case-by-case basis and granted at the sole discretion of Consumer Products Innovations. Also, any packages that take more than 5 days longer than the longest listed estimated delivery time seen below are eligible for a refund if you have already issued a refund to your customer, and it is within 7 days of the package being delivered. Proof of refund is required, and refunds will be granted at the sole discretion of Consumer Products Innovations.
IMPORTANT NOTE: Our estimated processing time of 1 to 3 days is separate from our estimated shipping times. This is necessary to note when considering refund eligibility for ‘long shipping’.
Certain refund requests for Subscriptions may be considered by Consumer Products Innovations on a case-by-case basis and granted at the sole discretion of Consumer Products Innovations. Also, any packages that take more than 5 days longer than the longest listed estimated delivery time seen below are eligible for a refund (shipping cost) if you have already issued a refund to your customer, and it is within 7 days of the package being delivered. Proof of refund is required, and refunds will be granted at the sole discretion of Consumer Products Innovations.