The first step to becoming a supplier on Zendrop is filling out the short form below. Our supplier relationship team will review your application, and then reach out to you with the steps to move forward once you are approved! We look forward to seeing you on the platform.
How do I get my products listed on Zendrop?
Initially, our team will do all the legwork. We will ask you to provide us a products CSV that will be used to import all your products to Zendrop and get your initial account setup.
I have filled out the Zendrop supplier application, what next?
One of our team members will review your application and get back to you within 24 hours. The next steps include – importing all your products to Zendrop via our easy-to-use format, and verifying your seller’s account so you can get paid.
Do I have to list all my products or can I list a subset of them?
You can choose the products you wish to list on Zendrop, which can be a subset of all the products you sell outside of Zendrop. You can select the products you want to offer to Zendrop and send us a CSV of these.
How do orders come in on my account?
Orders will come directly to your Zendrop account and you will receive an email notification for every order that comes in. Those orders that are fulfilled will be sent to you in one file at the end of each business day.
Is it mandatory to offer International Shipping?
Nope! You can choose where you want your products to ship, but make sure to clarify these details before getting onboard in our onboarding survey. You can restrict shipping to domestic regions too. In short, where you ship is completely up to you, we just need to know before putting your products on the platform so we have the information that we need to properly inform our sellers before they start selling your products.
Can I sell customizable products on Zendrop?
You can definitely sell customizable products on Zendrop. You will have to explain what part of the product is customized in the description of the product. Also, add ‘customizable’ in the title as well so people are aware. (i.e. if the customer can have their name printed on a diary, explicitly mention this in the description, along with where exactly their name will appear). Please make sure to give information about the font and size too. There will be a note attached with the order which will contain details about the personalization. For example, if you are selling custom bracelets, the note attached to the order will have the quote or name that should go on the bracelet.
How can I add my new collection to Zendrop?
Just like you added your products initially, we can add your new collection to Zendrop using your products CSV. Just send a message with the CSV for the new collection and our tech team will get those products added to your account within 24 hours.
How will I have to pack the products?
The products will have to be sent out in neutral packages. This simply means that your branding will have to be absent from the packaging- the boxes or containers must be standard ones with no promotional material of your own. Our retailers are dropshipping, and we would not want to reveal their sources.
We process all payments every Friday. This payment will be a total for all the orders that you receive in the previous week that you have fulfilled and updated with a tracking number. We use Stripe to process payments, and the payment will come directly to your bank account registered on Zendrop.